How to Sign Up for the Live Video:
- Just go to the official Pop Warner All-Access Video Page
- Register for a new account using the links at the top of the player and follow the steps to complete registration.
- Once registered and logged in to the player, just click on the list of Live Events to view the upcoming schedule.
- Click on the "PPV" icon for the event you plan on watching.
- Just complete the payment process and you are all set. Navigate back to the "Live" tab and you can start watching the video. The scheduled start time of each event is approximately 15 minutes prior to the start of the competition.
- If you plan on purchasing all the days of the competition, just follow the above steps and select the PPV item corresponding to "All-Access" or "Both Days" during step #4.
Frequently Asked Questions:
Question: I have paid for my event, how do I get started watching the video?
Answer: Once your event has begun, just log into the video player, click on the "LIVE" tab and click on the "Play" button.
Question: What happens if the video begins to stop and start from time to time?
Answer: First off, it is a webcast...so everything is based on your internet connections. From time to time, you are likely to have a little bit of buffering occur, but it should be minimal. If it continues, this is a sign of a slower internet connection. A few remedies include refreshing the player (right-click, select Refresh) or you can try logging out of the player, close your browser and restart the process or trying to access the video from a different computer or internet connection.
You can test your internet connection by going to the following website: http://speakeasy.net/speedtest/ - You're going to want a download speed higher than 1 Mbps.
Question: Can I use Wireless internet to watch the live video?
Answer: You can use wireless, however, there is a greater risk of buffering or service interuption. It all depends on the strength and reliability of the wireless connection.
Question: What browser's do you recommend using to watch the video.
Answer: The two preffered browsers that work best with the player are Mozilla Firefox and Internet Explorer.
Question: Can I view the video in Full-Screen?
Answer: Yes, there is an icon to enable Full-Screen next to the volume button on the player.
Question: What quality is the video streamed at?
Answer: We stream all of our events at least 500k for the video, and 96k for the audio. Keep in mind this is a webcast, it is not going to be Television quality, but we will provide the feed at the highest rate to allow people to watch the event successfully.
Question: Can I watch the webcast at a later date?
Answer: No, unfortunately it is only available for Live Viewing. You can purchase DVD's of the event afterwards at www.sevideo.biz
Question: Will Pop Warner provide a refund if I miss the competition or have troubles viewing?
Answer: We agree to provide a working video feed, but can't be responsible to variables that might affect individual's viewing (I.e. the user's internet connection, computer, etc.). As long as everything is functioning correctly on our end, we will not provide a refund. If you have any issues with the video, you should contact us well before the squad(s) you are trying to watch so we can help remedy the situation for you.
Question: Who do I contact if I have troubles viewing?
Answer: Send us an email at webupdate@popwarner.com and we will respond as quickly as possible. Please note, on Tuesday, Wednesday and Friday we will not be as readily available due to simultaneous events going on at the same time. Please test everything well in advance of your event.
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